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var(--accent);border-radius:12px;padding:24px;display:flex;align-items:center;gap:20px;margin-bottom:20px}.ep-13th-icon{width:56px;height:56px;border-radius:14px;display:flex;align-items:center;justify-content:center;font-size:24px;background:#6366f11f;color:var(--accent);flex-shrink:0}.ep-13th-amount{font-size:28px;font-weight:800;color:var(--text-1);font-variant-numeric:tabular-nums}.ep-13th-label{font-size:13px;color:var(--text-2);margin-top:2px}.ep-13th-formula{font-size:12px;color:var(--text-3);margin-top:6px;font-style:italic;display:flex;align-items:center;gap:6px}.ep-memo-list{display:flex;flex-direction:column;gap:12px}.ep-memo-card{background:var(--bg-card);border:1px solid var(--border);border-radius:10px;padding:16px;transition:border-color .2s}.ep-memo-important{border-left:3px solid #f59e0b}.ep-memo-urgent{border-left:3px solid #ef4444}.ep-memo-header{display:flex;align-items:flex-start;justify-content:space-between;gap:10px;margin-bottom:8px}.ep-memo-title{font-size:14px;font-weight:600;color:var(--text-1)}.ep-memo-meta{font-size:11px;color:var(--text-3);display:flex;align-items:center;gap:8px;flex-shrink:0}.ep-memo-content{font-size:13px;color:var(--text-2);line-height:1.6;white-space:pre-wrap}.ep-preview{margin-top:12px;padding:10px 14px;border-radius:8px;font-size:13px;background:#6366f114;color:var(--accent);border:1px solid rgba(99,102,241,.15);display:flex;align-items:center;gap:8px}.ep-overlay{position:fixed;inset:0;background:#0000008c;display:flex;align-items:center;justify-content:center;z-index:1000;-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px)}.ep-modal{background:var(--bg-card);border:1px solid var(--border);border-radius:14px;width:96%;max-width:600px;max-height:90vh;overflow-y:auto;box-shadow:0 20px 60px #0000004d}.ep-modal-head{display:flex;align-items:center;justify-content:space-between;padding:16px 20px;border-bottom:1px solid var(--border);font-size:15px;font-weight:700;color:var(--text-1)}.ep-modal-close{width:30px;height:30px;border-radius:6px;display:flex;align-items:center;justify-content:center;color:var(--text-3);transition:background .15s,color .15s}.ep-modal-close:hover{background:var(--bg-hover);color:var(--text-1)}.ep-modal-body{padding:20px}.ep-modal-footer{display:flex;justify-content:flex-end;gap:8px;padding:16px 20px;border-top:1px solid var(--border)}.ep-form-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}.ep-form-section{margin-bottom:20px;padding-bottom:16px;border-bottom:1px solid var(--border)}.ep-form-section:last-child{border-bottom:none;margin-bottom:0;padding-bottom:0}.ep-field{display:flex;flex-direction:column;gap:4px}.ep-field label{font-size:11px;font-weight:600;color:var(--text-2);text-transform:uppercase;letter-spacing:.04em}.ep-field input,.ep-field select,.ep-field textarea{background:var(--bg-input, var(--bg-card2));border:1px solid var(--border);border-radius:6px;padding:8px 10px;font-size:13px;color:var(--text-1);width:100%;transition:border-color .15s}.ep-field input:focus,.ep-field select:focus,.ep-field textarea:focus{border-color:var(--accent);outline:none}.ep-field textarea{resize:vertical;font-family:inherit}.ep-field input:read-only{opacity:.6;cursor:default}.ep-msg{margin-top:12px;padding:10px 14px;border-radius:8px;font-size:13px;display:flex;align-items:center;gap:8px;background:#10b9811f;color:#10b981;border:1px solid rgba(16,185,129,.2)}@media(max-width:768px){.ep-header{flex-direction:column}.ep-form-grid,.ep-info-grid,.ep-profile-grid{grid-template-columns:1fr}.ep-profile-top{flex-direction:column;text-align:center}.ep-benefits-grid{grid-template-columns:1fr}.ep-13th-highlight{flex-direction:column;text-align:center}.ep-stat-grid{grid-template-columns:repeat(auto-fill,minmax(130px,1fr))}.ep-table 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#e2e8f0)}.emp-avatar-sm{width:32px;height:32px;border-radius:9px;display:flex;align-items:center;justify-content:center;font-size:11px;font-weight:700;color:#fff}.emp-content{flex:1;overflow-y:auto;padding:24px}.emp-dashboard{max-width:900px}.emp-welcome{margin-bottom:32px}.emp-welcome h1{font-size:24px;font-weight:700;color:var(--text-1, #f1f5f9);margin:0 0 8px}.emp-welcome p{font-size:14px;color:var(--text-2, #94a3b8);margin:0}.emp-quick-actions{display:grid;grid-template-columns:repeat(3,1fr);gap:16px}.emp-quick-card{background:var(--bg-card, #12122a);border:1px solid var(--border, #1e1e3a);border-radius:14px;padding:24px 20px;text-align:left;cursor:pointer;transition:border-color .2s,transform .15s,box-shadow .2s}.emp-quick-card:hover{border-color:#6366f166;transform:translateY(-2px);box-shadow:0 8px 24px #0003}.emp-qc-icon{width:48px;height:48px;border-radius:14px;border:1px solid;display:flex;align-items:center;justify-content:center;font-size:20px;margin-bottom:16px}.emp-quick-card h3{font-size:15px;font-weight:700;color:var(--text-1, #f1f5f9);margin:0 0 6px}.emp-quick-card p{font-size:12.5px;color:var(--text-3, #64748b);margin:0;line-height:1.5}@media(max-width:900px){.emp-quick-actions{grid-template-columns:repeat(2,1fr)}}@media(max-width:768px){.emp-sidebar{display:none}.emp-content{padding:16px}.emp-quick-actions{grid-template-columns:repeat(2,1fr)}}@media(max-width:500px){.emp-topbar{padding:10px 16px}}.kb-shell{display:flex;flex-direction:column;min-height:100%}.kb-hero{background:linear-gradient(145deg,#12122a,#1a1040 55%,#0e1628);padding:56px 48px 48px;position:relative;overflow:hidden}.kb-hero:before{content:"";position:absolute;width:600px;height:600px;border-radius:50%;background:radial-gradient(circle,rgba(99,102,241,.13) 0%,transparent 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44px;background:#ffffff12;border:1px solid rgba(99,102,241,.3);border-radius:12px;color:#fff;font-size:14.5px;outline:none;transition:border-color .15s,box-shadow .15s,background .15s}.kb-search-input::placeholder{color:#5555a0}.kb-search-input:focus{border-color:var(--accent);background:#ffffff1a;box-shadow:0 0 0 3px #6366f133}.kb-search-clear{position:absolute;right:14px;top:50%;transform:translateY(-50%);background:none;border:none;color:#5555a0;font-size:13px;cursor:pointer;padding:4px;transition:color .12s}.kb-search-clear:hover{color:#fff}.kb-stats{display:flex;align-items:center;justify-content:center;gap:24px;flex-wrap:wrap;font-size:12.5px;color:#6668a0}.kb-stats span{display:flex;align-items:center;gap:6px}.kb-stats i{color:var(--accent)}.kb-cats{display:flex;align-items:center;gap:8px;padding:20px 48px;background:var(--bg-sidebar);border-bottom:1px solid var(--border);overflow-x:auto;flex-wrap:nowrap}.kb-cat-btn{display:flex;align-items:center;gap:7px;padding:8px 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i{color:var(--accent)}.kb-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(300px,1fr));gap:18px}.kb-grid-featured{grid-template-columns:repeat(auto-fill,minmax(340px,1fr))}.kb-card{background:var(--bg-card);border:1px solid var(--border);border-radius:12px;padding:22px;cursor:pointer;position:relative;display:flex;flex-direction:column;gap:10px;transition:border-color .15s,transform .15s,box-shadow .15s}.kb-card:hover{border-color:var(--accent);transform:translateY(-2px);box-shadow:0 6px 24px #6366f126}.kb-card-featured{border-color:#6366f166;background:linear-gradient(135deg,var(--bg-card) 80%,rgba(99,102,241,.06))}.kb-featured-badge{position:absolute;top:14px;right:14px;display:flex;align-items:center;gap:5px;background:var(--accent);color:#fff;font-size:10.5px;font-weight:700;padding:3px 9px;border-radius:20px}.kb-featured-badge i{font-size:9px}.kb-card-cat{display:flex;align-items:center;gap:7px;font-size:11.5px;font-weight:600;color:var(--accent);text-transform:uppercase;letter-spacing:.5px}.kb-card-cat i{font-size:12px}.kb-card-title{font-size:16px;font-weight:700;color:var(--text-1);line-height:1.3;margin:0}.kb-card:hover .kb-card-title{color:var(--accent)}.kb-card-excerpt{font-size:13px;color:var(--text-2);line-height:1.6;margin:0;flex:1;display:-webkit-box;-webkit-line-clamp:3;-webkit-box-orient:vertical;overflow:hidden}.kb-card-tags{display:flex;flex-wrap:wrap;gap:6px}.kb-tag{background:var(--bg-topbar);border:1px solid var(--border);border-radius:4px;padding:2px 8px;font-size:11px;color:var(--text-3);font-weight:500}.kb-card-meta{display:flex;flex-wrap:wrap;gap:12px;font-size:11.5px;color:var(--text-3)}.kb-card-meta span{display:flex;align-items:center;gap:5px}.kb-read-btn{display:flex;align-items:center;gap:7px;color:var(--accent);background:none;border:none;font-size:13px;font-weight:600;cursor:pointer;padding:0;margin-top:2px;transition:gap .15s}.kb-card:hover .kb-read-btn{gap:10px}.kb-empty{display:flex;flex-direction:column;align-items:center;justify-content:center;padding:80px 24px;text-align:center;color:var(--text-3)}.kb-empty i{font-size:40px;margin-bottom:16px;color:var(--text-3)}.kb-empty h3{font-size:17px;color:var(--text-2);margin-bottom:8px}.kb-empty p{font-size:13.5px;margin-bottom:20px}.kb-reset-btn{padding:9px 20px;background:var(--accent);color:#fff;border:none;border-radius:8px;font-size:13px;font-weight:600;cursor:pointer;transition:background .15s}.kb-reset-btn:hover{background:var(--accent-hov)}.kb-results-count{font-size:12px;color:var(--text-3);text-align:right;margin-top:8px}.kb-viewer{display:flex;flex-direction:column;height:100%}.kb-viewer-bar{display:flex;align-items:center;justify-content:space-between;padding:12px 24px;background:var(--bg-sidebar);border-bottom:1px solid var(--border);flex-wrap:wrap;gap:10px;flex-shrink:0}.kb-back-btn{display:flex;align-items:center;gap:8px;background:none;border:none;color:var(--accent);font-size:13.5px;font-weight:600;cursor:pointer;padding:6px 12px;border-radius:8px;transition:background .15s}.kb-back-btn:hover{background:var(--accent-dim)}.kb-back-btn i{font-size:12px}.kb-viewer-meta{display:flex;align-items:center;gap:16px;font-size:12.5px;color:var(--text-3);flex-wrap:wrap}.kb-viewer-cat{display:flex;align-items:center;gap:6px;color:var(--accent);font-weight:600}.kb-open-btn{display:flex;align-items:center;gap:6px;color:var(--text-2);text-decoration:none;font-size:12.5px;padding:5px 11px;border:1px solid var(--border);border-radius:7px;transition:border-color .15s,color .15s}.kb-open-btn:hover{border-color:var(--accent);color:var(--accent)}.kb-viewer-content{flex:1;position:relative;overflow:hidden}.kb-iframe{width:100%;height:100%;border:none;background:#fff}.kb-viewer-loading,.kb-viewer-error{display:flex;align-items:center;justify-content:center;gap:12px;padding:60px;font-size:14px}.kb-viewer-loading{color:var(--text-2)}.kb-viewer-error{color:#f87171}.kb-viewer-error a{color:var(--accent)}.kb-viewer-loading i{font-size:20px;color:var(--accent)}.kb-viewer-error i{font-size:20px}@media(max-width:900px){.kb-hero{padding:40px 24px 36px}.kb-cats{padding:14px 20px}.kb-main{padding:24px 20px 40px}.kb-grid{grid-template-columns:1fr}.kb-viewer-bar{flex-direction:column;align-items:flex-start}}[data-theme=dark] .dialer-panel{--d-bg: #1e2330;--d-bg2: #262d3a;--d-bg3: #2e3648;--d-border: #3d4758;--d-text: #eef0f6;--d-text2: #a0aabe;--d-text3: #6b7a92;--d-key-bg: #2a3244;--d-key-bdr: #404d62;--d-tab-bg: #222836;--d-hover: #343e52}[data-theme=light] .dialer-panel{--d-bg: #ffffff;--d-bg2: #f5f6fa;--d-bg3: #eef0f7;--d-border: #d0d5e2;--d-text: #1a1e2e;--d-text2: #4a5568;--d-text3: #7a849b;--d-key-bg: #f0f2f8;--d-key-bdr: #c8cdd8;--d-tab-bg: #f7f8fc;--d-hover: #e6e9f2}.dialer-fab{position:fixed;bottom:28px;right:28px;width:52px;height:52px;border-radius:50%;background:var(--accent);color:#fff;border:none;font-size:18px;cursor:pointer;display:flex;align-items:center;justify-content:center;box-shadow:0 4px 16px #6366f173;transition:transform .15s,box-shadow .15s;z-index:1000}.dialer-fab:hover{transform:scale(1.08)}.dialer-fab-reg{background:#22c55e;box-shadow:0 4px 16px #22c55e73}.dialer-fab-reg:hover{box-shadow:0 6px 20px #22c55e8c}.dialer-fab-unreg{background:#ef4444;box-shadow:0 4px 16px #ef444473}.dialer-fab-unreg:hover{box-shadow:0 6px 20px #ef44448c}.dialer-fab-ringing{background:#f59e0b!important;box-shadow:0 0 #f59e0bb3!important;animation:fab-ring-pulse 1s ease-in-out infinite,fab-shake .4s ease-in-out infinite}@keyframes fab-ring-pulse{0%{box-shadow:0 0 #f59e0bb3}50%{box-shadow:0 0 0 16px #f59e0b00}to{box-shadow:0 0 #f59e0b00}}@keyframes fab-shake{0%,to{transform:rotate(0)}20%{transform:rotate(-8deg)}40%{transform:rotate(8deg)}60%{transform:rotate(-5deg)}80%{transform:rotate(5deg)}}.dialer-fab-active{background:#22c55e!important;animation:fab-active-pulse 2s ease-in-out infinite}@keyframes fab-active-pulse{0%,to{box-shadow:0 0 #22c55e80}50%{box-shadow:0 0 0 10px #22c55e00}}.dialer-fab-badge{position:absolute;top:-4px;right:-4px;width:22px;height:22px;border-radius:50%;background:#ef4444;color:#fff;font-size:10px;display:flex;align-items:center;justify-content:center;border:2px solid var(--d-bg);animation:badge-bounce .6s ease-in-out infinite}.dialer-fab-badge-active{background:#22c55e;animation:none}.dialer-fab-badge-active i{font-size:8px;animation:badge-blink 1s ease-in-out infinite}@keyframes badge-bounce{0%,to{transform:scale(1)}50%{transform:scale(1.2)}}@keyframes badge-blink{0%,to{opacity:1}50%{opacity:.3}}.dialer-panel{position:fixed;bottom:28px;right:28px;width:300px;background:var(--d-bg);border:1px solid var(--d-border);border-radius:16px;box-shadow:0 8px 32px #00000059;z-index:1000;overflow:hidden;display:flex;flex-direction:column;max-height:calc(100vh - 60px)}.dialer-minimized{width:240px}.dialer-header{display:flex;align-items:center;justify-content:space-between;padding:12px 14px;background:var(--d-bg2);border-bottom:1px solid var(--d-border);-webkit-user-select:none;user-select:none}.dialer-title{display:flex;align-items:center;gap:8px;font-size:12.5px;font-weight:600;color:var(--d-text)}.dialer-dot{width:8px;height:8px;border-radius:50%;flex-shrink:0}.dot-green{background:#22c55e;box-shadow:0 0 6px #22c55e80}.dot-yellow{background:#eab308;box-shadow:0 0 6px #eab30880}.dot-red{background:#ef4444;box-shadow:0 0 6px #ef444480}.dialer-header-btns{display:flex;gap:4px}.dialer-hbtn{width:24px;height:24px;background:none;border:none;color:var(--d-text3);font-size:11px;cursor:pointer;border-radius:5px;display:flex;align-items:center;justify-content:center;transition:background .12s,color .12s}.dialer-hbtn:hover{background:var(--d-hover);color:var(--d-text)}.dialer-close:hover{color:#ef4444!important}.dialer-incoming{background:#22c55e1a;border-bottom:1px solid rgba(34,197,94,.2);padding:10px 14px;display:flex;align-items:center;gap:8px;font-size:12.5px;color:#22c55e}.dialer-incoming i{font-size:13px}.dialer-incoming span{flex:1}.dialer-incoming-btns{display:flex;gap:6px}.dialer-btn-answer,.dialer-btn-vm,.dialer-btn-decline{width:28px;height:28px;border-radius:50%;border:none;font-size:11px;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:transform .1s}.dialer-btn-answer{background:#22c55e;color:#fff}.dialer-btn-vm{background:#a855f7;color:#fff}.dialer-btn-decline{background:#ef4444;color:#fff}.dialer-btn-answer:hover,.dialer-btn-vm:hover,.dialer-btn-decline:hover{transform:scale(1.1)}.dialer-display{position:relative;padding:14px 14px 8px;min-height:48px;display:flex;flex-direction:column;align-items:center;gap:4px}.dialer-digits{font-size:20px;font-weight:700;color:var(--d-text);letter-spacing:2px;min-height:28px;word-break:break-all;text-align:center}.dialer-timer{font-size:11.5px;color:#22c55e;display:flex;align-items:center;gap:5px}.dialer-backspace{position:absolute;right:14px;top:14px;background:none;border:none;color:var(--d-text3);font-size:15px;cursor:pointer;padding:4px;transition:color .12s}.dialer-backspace:hover{color:var(--d-text)}.dialer-tabs{display:flex;border-top:1px solid var(--d-border);border-bottom:1px solid var(--d-border);background:var(--d-tab-bg)}.dialer-tab{flex:1;padding:9px 0;background:none;border:none;border-bottom:2px solid transparent;color:var(--d-text3);font-size:13px;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:color .12s,border-color .12s,background .12s}.dialer-tab:hover{color:var(--d-text);background:var(--d-hover)}.dialer-tab.active{color:var(--accent);border-bottom-color:var(--accent);background:var(--d-hover)}.dialer-log{max-height:200px;overflow-y:auto;font-size:11px}.dialer-empty{padding:20px 12px;text-align:center;color:var(--d-text3);font-size:12px}.dialer-log-entry{display:flex;gap:6px;padding:5px 12px;border-bottom:1px solid var(--d-border);line-height:1.4;align-items:flex-start}.log-time{color:var(--d-text3);flex-shrink:0}.log-success{color:#22c55e}.log-error{color:#ef4444}.log-warn{color:#eab308}.log-info{color:var(--d-text2)}.log-outgoing{color:var(--accent)}.log-incoming{color:#06b6d4}.dialer-history{max-height:220px;overflow-y:auto}.dialer-history-row{display:flex;align-items:center;gap:8px;padding:8px 12px;border-bottom:1px solid var(--d-border);cursor:pointer;transition:background .1s}.dialer-history-row:hover{background:var(--d-hover)}.history-icon{font-size:11px;width:20px;text-align:center;flex-shrink:0}.history-outgoing{color:var(--accent)}.history-incoming{color:#22c55e}.history-missed{color:#ef4444}.history-info{flex:1;display:flex;flex-direction:column;min-width:0}.history-number{font-size:12.5px;font-weight:600;color:var(--d-text);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.history-meta{font-size:10.5px;color:var(--d-text3)}.history-call-btn{width:28px;height:28px;border-radius:50%;background:#22c55e1f;border:none;color:#22c55e;font-size:11px;cursor:pointer;display:flex;align-items:center;justify-content:center;flex-shrink:0;transition:background .12s,transform .1s}.history-call-btn:hover:not(:disabled){background:#22c55e40;transform:scale(1.08)}.history-call-btn:disabled{opacity:.3;cursor:not-allowed}.dialer-clear-history{display:flex;align-items:center;justify-content:center;gap:5px;width:100%;padding:8px;background:none;border:none;border-top:1px solid var(--d-border);color:var(--d-text3);font-size:11px;cursor:pointer;transition:color .12s}.dialer-clear-history:hover{color:#ef4444}.dialer-contacts{max-height:220px;overflow-y:auto}.contact-add-btn{display:flex;align-items:center;gap:5px;width:100%;padding:10px 12px;background:none;border:none;border-bottom:1px solid var(--d-border);color:var(--accent);font-size:12px;font-weight:600;cursor:pointer;transition:background .1s}.contact-add-btn:hover{background:var(--d-hover)}.contact-row{display:flex;align-items:center;gap:8px;padding:8px 12px;border-bottom:1px solid var(--d-border)}.contact-avatar{width:28px;height:28px;border-radius:50%;background:var(--accent);color:#fff;font-size:12px;font-weight:700;display:flex;align-items:center;justify-content:center;flex-shrink:0}.contact-info{flex:1;display:flex;flex-direction:column;cursor:pointer;min-width:0}.contact-name{font-size:12.5px;font-weight:600;color:var(--d-text);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.contact-number{font-size:10.5px;color:var(--d-text3)}.contact-edit-btn,.contact-del-btn{width:24px;height:24px;border-radius:5px;background:none;border:none;color:var(--d-text3);font-size:10px;cursor:pointer;display:flex;align-items:center;justify-content:center;flex-shrink:0;transition:color .12s,background .12s}.contact-edit-btn:hover{color:var(--accent);background:var(--d-hover)}.contact-del-btn:hover{color:#ef4444;background:#ef444414}.contact-form{padding:12px;display:flex;flex-direction:column;gap:8px}.contact-input{padding:8px 10px;border:1px solid var(--d-border);border-radius:8px;background:var(--d-bg3);color:var(--d-text);font-size:12.5px;outline:none;transition:border-color .12s}.contact-input:focus{border-color:var(--accent)}.contact-form-btns{display:flex;gap:6px}.contact-save-btn{flex:1;padding:7px 0;background:var(--accent);color:#fff;border:none;border-radius:8px;font-size:12px;font-weight:600;cursor:pointer;display:flex;align-items:center;justify-content:center;gap:4px;transition:opacity .12s}.contact-save-btn:disabled{opacity:.4;cursor:not-allowed}.contact-cancel-btn{padding:7px 12px;background:var(--d-bg3);color:var(--d-text2);border:1px solid var(--d-border);border-radius:8px;font-size:12px;cursor:pointer;transition:background .12s}.contact-cancel-btn:hover{background:var(--d-hover)}.dialer-transfer{padding:12px;display:flex;flex-direction:column;gap:8px}.transfer-label{font-size:11.5px;font-weight:600;color:var(--d-text2)}.transfer-input{padding:8px 10px;border:1px solid var(--d-border);border-radius:8px;background:var(--d-bg3);color:var(--d-text);font-size:12.5px;outline:none;transition:border-color .12s}.transfer-input:focus{border-color:var(--accent)}.transfer-contacts{display:flex;flex-wrap:wrap;gap:4px}.transfer-quick{padding:4px 8px;background:var(--d-bg3);border:1px solid var(--d-border);border-radius:6px;color:var(--d-text2);font-size:10.5px;cursor:pointer;transition:border-color .12s,color .12s}.transfer-quick:hover{border-color:var(--accent);color:var(--accent)}.transfer-btns{display:flex;gap:6px}.transfer-blind-btn,.transfer-attended-btn{flex:1;padding:8px 0;border:none;border-radius:8px;font-size:11.5px;font-weight:600;cursor:pointer;display:flex;align-items:center;justify-content:center;gap:5px;transition:opacity .12s}.transfer-blind-btn{background:var(--accent);color:#fff}.transfer-attended-btn{background:#06b6d4;color:#fff}.transfer-blind-btn:disabled,.transfer-attended-btn:disabled{opacity:.35;cursor:not-allowed}.dialer-keypad{padding:8px 14px 4px;display:flex;flex-direction:column;gap:6px}.dialer-row{display:grid;grid-template-columns:repeat(3,1fr);gap:6px}.dialer-key{height:44px;background:var(--d-key-bg);border:1px solid var(--d-key-bdr);border-radius:10px;color:var(--d-text);font-size:17px;font-weight:700;cursor:pointer;transition:background .1s,transform .08s,border-color .1s}.dialer-key:hover{background:var(--d-hover);border-color:var(--accent)}.dialer-key:active{transform:scale(.94)}.dialer-actions{padding:10px 14px 8px;display:flex;align-items:center;justify-content:center;gap:10px}.dialer-btn-call,.dialer-btn-hangup{width:52px;height:52px;border-radius:50%;border:none;font-size:18px;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:transform 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10px;border-radius:20px;white-space:nowrap}.pm-badge-active{background:#22c55e1f;color:#22c55e}.pm-badge-inactive,.pm-badge-discontinued{background:#ef44441f;color:#ef4444}.pm-badge-topsku{background:#eab3081f;color:#eab308}.pm-badge-preorder{background:#3b82f61f;color:#3b82f6}.pm-badge-incoming{background:#a855f71f;color:#a855f7}.pm-badge-regular{background:var(--accent-dim);color:var(--accent)}.pm-row-actions{display:flex;gap:6px;align-items:center}.pm-row-btn{width:30px;height:30px;border-radius:6px;border:1px solid var(--border);background:var(--bg-card2);color:var(--text-2);display:flex;align-items:center;justify-content:center;font-size:12px;cursor:pointer;transition:all .15s}.pm-row-btn:hover{background:var(--bg-card);color:var(--text-1);border-color:var(--accent)}.pm-row-btn.danger:hover{border-color:#ef4444;color:#ef4444}.pm-empty{text-align:center;padding:60px 20px;color:var(--text-3)}.pm-empty i{font-size:40px;margin-bottom:12px;display:block}.pm-empty p{font-size:14px}.pm-loading{text-align:center;padding:60px 20px;color:var(--text-3);font-size:14px}.pm-loading i{margin-right:8px}.pm-overlay{position:fixed;inset:0;background:#0000008c;display:flex;align-items:center;justify-content:center;z-index:1000;animation:pm-fadeIn .15s ease}@keyframes pm-fadeIn{0%{opacity:0}to{opacity:1}}.pm-modal{background:var(--bg-card);border:1px solid var(--border);border-radius:14px;width:920px;max-width:95vw;max-height:90vh;overflow-y:auto;box-shadow:0 20px 60px #0000004d;animation:pm-slideUp .2s ease}.pm-modal-wide{width:780px}.pm-modal-sm{width:440px}@keyframes pm-slideUp{0%{transform:translateY(20px);opacity:0}to{transform:translateY(0);opacity:1}}.pm-modal-head{display:flex;align-items:center;justify-content:space-between;padding:18px 24px;border-bottom:1px solid var(--border)}.pm-modal-title{font-size:17px;font-weight:700;color:var(--text-1);display:flex;align-items:center;gap:10px}.pm-modal-close{width:32px;height:32px;border-radius:8px;border:none;background:var(--bg-card2);color:var(--text-2);font-size:14px;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:all .15s}.pm-modal-close:hover{background:var(--bg-card);color:var(--text-1)}.pm-modal-body{padding:20px 24px}.pm-modal-foot{display:flex;justify-content:flex-end;gap:10px;padding:16px 24px;border-top:1px solid var(--border)}.pm-section-label{font-size:13px;font-weight:700;color:var(--text-2);text-transform:uppercase;letter-spacing:.04em;margin:18px 0 10px;display:flex;align-items:center;gap:8px}.pm-section-label:first-child{margin-top:0}.pm-form-grid,.pm-form-grid-3{display:grid;grid-template-columns:1fr 1fr 1fr;gap:12px 16px}.pm-form-full{grid-column:1 / -1}.pm-field{display:flex;flex-direction:column;gap:4px}.pm-field label{font-size:12px;font-weight:600;color:var(--text-2)}.pm-field input,.pm-field select,.pm-field textarea{padding:9px 12px;border-radius:8px;border:1px solid var(--border);background:var(--bg-card);color:var(--text-1);font-size:13px;outline:none;transition:border-color .15s;font-family:inherit}.pm-field input:focus,.pm-field select:focus,.pm-field textarea:focus{border-color:var(--accent)}.pm-field input:read-only{opacity:.6;cursor:not-allowed}.pm-field textarea{resize:vertical;min-height:60px}.pm-confirm-text{font-size:14px;color:var(--text-1);line-height:1.6;margin-bottom:8px}.pm-confirm-name{font-weight:700;color:var(--accent)}.pm-confirm-warn{font-size:12px;color:var(--text-3);margin-top:4px}.pm-cat-list{list-style:none;padding:0;margin:0 0 16px;max-height:240px;overflow-y:auto}.pm-cat-item{display:flex;align-items:center;justify-content:space-between;padding:8px 12px;border-radius:8px;font-size:13px;color:var(--text-1);transition:background .1s}.pm-cat-item:hover{background:var(--bg-card)}.pm-cat-add{display:flex;gap:8px;align-items:center}.pm-cat-add input{flex:1;padding:8px 12px;border-radius:8px;border:1px solid var(--border);background:var(--bg-card);color:var(--text-1);font-size:13px;outline:none}.pm-cat-add input:focus{border-color:var(--accent)}.pm-toast{position:fixed;bottom:28px;right:28px;background:var(--bg-card);border:1px solid var(--border);border-radius:10px;padding:12px 20px;font-size:13px;font-weight:600;color:var(--text-1);box-shadow:0 8px 30px #0003;z-index:2000;display:flex;align-items:center;gap:10px;animation:pm-slideUp .2s ease}.pm-toast-ok i{color:#22c55e}.pm-toast-err i{color:#ef4444}.pm-searchable-select{position:relative}.pm-ss-trigger{display:flex;align-items:center;justify-content:space-between;width:100%;padding:8px 10px;background:var(--bg-input);border:1px solid var(--border);border-radius:7px;color:var(--text-1);font-size:13px;cursor:pointer;text-align:left;transition:border-color .15s}.pm-ss-trigger:focus,.pm-ss-trigger:hover{border-color:var(--accent)}.pm-ss-trigger i{font-size:10px;color:var(--text-3);flex-shrink:0;margin-left:8px}.pm-ss-value{color:var(--text-1)}.pm-ss-placeholder{color:var(--text-3)}.pm-ss-dropdown{position:absolute;top:calc(100% + 4px);left:0;right:0;background:var(--bg-card);border:1px solid var(--border);border-radius:8px;box-shadow:0 8px 24px #00000040;z-index:100;overflow:hidden}.pm-ss-search-wrap{display:flex;align-items:center;gap:8px;padding:8px 10px;border-bottom:1px solid var(--border)}.pm-ss-search-wrap i{font-size:12px;color:var(--text-3);flex-shrink:0}.pm-ss-search{flex:1;border:none;background:transparent;color:var(--text-1);font-size:13px;outline:none}.pm-ss-search::placeholder{color:var(--text-3)}.pm-ss-options{max-height:200px;overflow-y:auto}.pm-ss-option{padding:8px 12px;font-size:13px;color:var(--text-1);cursor:pointer;transition:background .1s}.pm-ss-option:hover{background:var(--bg-hover)}.pm-ss-option.selected{background:var(--accent-dim);color:var(--accent);font-weight:600}.pm-ss-clear{color:var(--text-3);font-size:12px;display:flex;align-items:center;gap:6px}.pm-ss-clear:hover{color:#ef4444;background:#ef444411}.pm-ss-empty{padding:16px 12px;text-align:center;color:var(--text-3);font-size:13px}.pm-contacts-table-wrap{border:1px solid var(--border);border-radius:8px;overflow-x:auto;margin-bottom:8px}.pm-contacts-table{width:100%;border-collapse:collapse;font-size:12px}.pm-contacts-table th{padding:8px;text-align:left;font-size:10px;font-weight:600;text-transform:uppercase;letter-spacing:.4px;color:var(--text-2);background:var(--bg-card2);border-bottom:1px solid var(--border);white-space:nowrap}.pm-contacts-table td{padding:4px;border-bottom:1px solid var(--border);vertical-align:middle}.pm-contacts-table tbody tr:last-child td{border-bottom:none}.pm-contacts-table td input[type=text],.pm-contacts-table td input[type=email],.pm-contacts-table td input:not([type]){width:100%;padding:6px 8px;background:var(--bg-input);border:1px solid var(--border);border-radius:5px;color:var(--text-1);font-size:12px;outline:none;transition:border-color .15s}.pm-contacts-table td input:focus{border-color:var(--accent)}.pm-contacts-table td input[type=radio]{accent-color:var(--accent);cursor:pointer}.pm-contact-count{font-size:10px;font-weight:600;color:var(--accent);background:var(--accent-dim);padding:1px 6px;border-radius:10px;margin-left:6px}.pm-icon-btn{width:28px;height:28px;display:inline-flex;align-items:center;justify-content:center;border-radius:6px;border:none;background:transparent;color:var(--text-3);cursor:pointer;font-size:12px;transition:background .12s,color .12s}.pm-icon-btn:hover{background:var(--bg-hover);color:var(--text-1)}.pm-icon-danger:hover{background:#ef444422;color:#ef4444}@media(max-width:768px){.pm-page{padding:16px 12px 40px}.pm-header,.pm-filters{flex-direction:column}.pm-search-wrap{max-width:100%}.pm-form-grid,.pm-form-grid-3{grid-template-columns:1fr}.pm-modal{width:100%;border-radius:14px 14px 0 0}}.proc-page{padding:28px 28px 48px;max-width:1520px;width:100%}.proc-header{display:flex;align-items:flex-start;justify-content:space-between;margin-bottom:24px;gap:16px;flex-wrap:wrap}.proc-title{font-size:22px;font-weight:700;color:var(--text-1);display:flex;align-items:center;gap:10px;margin:0 0 4px}.proc-title i{color:var(--accent)}.proc-count{font-size:13px;font-weight:600;background:var(--accent-dim);color:var(--accent);border-radius:20px;padding:2px 10px}.proc-sub{font-size:13px;color:var(--text-2);margin:0}.proc-stats{display:flex;gap:12px;margin-bottom:20px;overflow-x:auto;padding-bottom:4px}.proc-stat-card{flex:1;min-width:140px;background:var(--bg-card);border:1px solid var(--border);border-top:3px solid var(--border);border-radius:10px;padding:14px 16px;display:flex;align-items:center;gap:12px;transition:box-shadow .15s}.proc-stat-card:hover{box-shadow:0 2px 12px #00000014}.proc-stat-total{border-top-color:var(--accent)}.proc-stat-icon{font-size:20px;color:var(--accent);width:36px;text-align:center;flex-shrink:0}.proc-stat-info{display:flex;flex-direction:column;gap:1px}.proc-stat-num{font-size:20px;font-weight:700;color:var(--text-1);line-height:1.2}.proc-stat-label{font-size:11px;font-weight:600;color:var(--text-2);text-transform:uppercase;letter-spacing:.3px;white-space:nowrap}.proc-stat-amount{font-size:12px;color:var(--text-2);font-weight:500}.proc-filters{display:flex;gap:10px;margin-bottom:18px;flex-wrap:wrap;align-items:center}.proc-search-wrap{position:relative;flex:1;min-width:200px}.proc-search-wrap i{position:absolute;left:12px;top:50%;transform:translateY(-50%);color:var(--text-2);font-size:13px}.proc-search{width:100%;padding:9px 12px 9px 34px;background:var(--bg-card);border:1px solid var(--border);border-radius:8px;color:var(--text-1);font-size:13px;outline:none;transition:border-color .15s}.proc-search:focus{border-color:var(--accent)}.proc-select{padding:9px 12px;background:var(--bg-card);border:1px solid var(--border);border-radius:8px;color:var(--text-1);font-size:13px;outline:none;min-width:150px;cursor:pointer}.proc-select:focus{border-color:var(--accent)}.proc-input-date{padding:9px 12px;background:var(--bg-card);border:1px solid var(--border);border-radius:8px;color:var(--text-1);font-size:13px;outline:none}.proc-input-date:focus{border-color:var(--accent)}.proc-card{background:var(--bg-card);border:1px solid var(--border);border-radius:12px;overflow:hidden}.proc-table-wrap{overflow-x:auto}.proc-table{width:100%;border-collapse:collapse;font-size:13px}.proc-table thead{position:sticky;top:0;z-index:2}.proc-table th{padding:12px 14px;text-align:left;font-weight:600;font-size:11px;text-transform:uppercase;letter-spacing:.4px;color:var(--text-2);background:var(--bg-card2);border-bottom:1px solid var(--border);white-space:nowrap}.proc-table td{padding:11px 14px;border-bottom:1px solid var(--border);color:var(--text-1);vertical-align:middle}.proc-table tbody tr:nth-child(2n) td{background:var(--bg-card2)}.proc-table tbody tr:nth-child(odd) td{background:var(--bg-card)}.proc-table-sm{font-size:12px}.proc-table-sm th{padding:8px 10px;font-size:10px}.proc-table-sm td{padding:7px 10px}.proc-num{text-align:right}.proc-po-num{font-weight:600;color:var(--accent)}.proc-total-cell{font-weight:600}.proc-row-click{cursor:pointer;transition:background .12s}.proc-row-click:hover td{background:var(--bg-hover)!important}.proc-product-cell{display:flex;flex-direction:column;gap:2px}.proc-sku{font-size:11px;font-weight:600;color:var(--text-2);font-family:monospace}.proc-serial{font-family:monospace;font-size:11px;max-width:180px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.proc-qty-full{color:#22c55e;font-weight:600}.proc-qty-partial{color:#f97316;font-weight:600}.proc-qty-rejected{color:#ef4444;font-weight:600}.proc-outstanding{background:#f59e0b22;color:#f59e0b;font-weight:700;padding:2px 8px;border-radius:6px;font-size:13px}.proc-totals{padding:16px 20px;display:flex;flex-direction:column;align-items:flex-end;gap:6px;border-top:1px solid var(--border)}.proc-total-row{display:flex;justify-content:space-between;width:260px;font-size:13px;color:var(--text-2)}.proc-total-row span:last-child{font-weight:600;color:var(--text-1)}.proc-total-grand{padding-top:8px;margin-top:4px;border-top:2px solid var(--border);font-size:15px;font-weight:700}.proc-total-grand span{color:var(--text-1)!important}.proc-badge{display:inline-flex;align-items:center;gap:5px;font-size:11px;font-weight:600;padding:3px 10px;border-radius:20px;border:1px solid;white-space:nowrap}.proc-badge i{font-size:10px}.proc-btn{display:inline-flex;align-items:center;gap:7px;padding:9px 18px;border-radius:8px;font-size:13px;font-weight:600;border:1px solid transparent;cursor:pointer;white-space:nowrap;transition:background .15s,color .15s,border-color .15s,opacity .15s}.proc-btn:disabled{opacity:.5;cursor:not-allowed}.proc-btn-primary{background:var(--accent);color:#fff;border-color:var(--accent)}.proc-btn-primary:hover:not(:disabled){background:var(--accent-hov)}.proc-btn-secondary{background:var(--bg-card2);color:var(--text-2);border-color:var(--border)}.proc-btn-secondary:hover:not(:disabled){background:var(--bg-hover);color:var(--text-1)}.proc-btn-success{background:#22c55e;color:#fff;border-color:#22c55e}.proc-btn-success:hover:not(:disabled){background:#16a34a}.proc-btn-warning{background:#f59e0b;color:#fff;border-color:#f59e0b}.proc-btn-warning:hover:not(:disabled){background:#d97706}.proc-btn-danger{background:#ef4444;color:#fff;border-color:#ef4444}.proc-btn-danger:hover:not(:disabled){background:#dc2626}.proc-btn-sm{padding:6px 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var(--border);border-radius:12px;padding:20px 24px;margin-bottom:20px}.proc-detail-title-row{display:flex;justify-content:space-between;align-items:flex-start;gap:16px;flex-wrap:wrap}.proc-detail-title{font-size:20px;font-weight:700;color:var(--text-1);display:flex;align-items:center;gap:10px;margin:0 0 8px}.proc-detail-title i{color:var(--accent)}.proc-detail-meta{display:flex;gap:18px;flex-wrap:wrap;font-size:13px;color:var(--text-2)}.proc-detail-meta i{margin-right:4px;color:var(--text-2)}.proc-detail-actions{display:flex;gap:8px;margin-top:16px;flex-wrap:wrap}.proc-tabs{display:flex;gap:4px;margin-bottom:0;border-bottom:2px solid var(--border);padding:0 4px}.proc-tab{padding:10px 18px;font-size:13px;font-weight:600;color:var(--text-2);border:none;background:none;cursor:pointer;border-bottom:2px solid transparent;margin-bottom:-2px;transition:color .12s,border-color .12s;display:flex;align-items:center;gap:6px}.proc-tab:hover{color:var(--text-1)}.proc-tab.active{color:var(--accent);border-bottom-color:var(--accent)}.proc-tab.active i{color:var(--accent)}.proc-line-actions{padding:16px 20px;border-top:1px solid var(--border)}.proc-empty{padding:48px 20px;text-align:center;color:var(--text-2)}.proc-empty i{font-size:36px;margin-bottom:12px;display:block;opacity:.4}.proc-empty p{margin:0;font-size:14px}.proc-loading{padding:40px 20px;text-align:center;color:var(--text-2);font-size:14px}.proc-loading i{margin-right:8px}.proc-loading-modal{background:var(--bg-card);border-radius:12px;padding:32px 40px;color:var(--text-1);font-size:14px;font-weight:600}.proc-loading-modal i{margin-right:8px}.proc-receive-header{padding:16px 20px;border-bottom:1px solid var(--border)}.proc-receipts{padding:12px;display:flex;flex-direction:column;gap:8px}.proc-receipt-card{border:1px solid 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#0000004d}.proc-modal-lg{max-width:860px}.proc-modal-xl{max-width:1040px}.proc-modal-header{display:flex;align-items:center;justify-content:space-between;padding:18px 24px;border-bottom:1px solid var(--border);flex-shrink:0}.proc-modal-header h3{font-size:17px;font-weight:700;color:var(--text-1);margin:0;display:flex;align-items:center;gap:8px}.proc-modal-header h3 i{color:var(--accent)}.proc-modal-close{width:32px;height:32px;display:flex;align-items:center;justify-content:center;border-radius:8px;border:none;background:transparent;color:var(--text-2);cursor:pointer;font-size:16px;transition:background .12s,color .12s}.proc-modal-close:hover{background:var(--bg-hover);color:var(--text-1)}.proc-modal-body{padding:20px 24px;overflow-y:auto;flex:1}.proc-modal-footer{display:flex;justify-content:flex-end;gap:8px;padding:14px 24px;border-top:1px solid 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.15s}.search-input::placeholder{color:var(--text-3)}.search-input:focus{border-color:var(--accent)}.topbar-right{display:flex;align-items:center;gap:8px}.btn-new-ticket{display:flex;align-items:center;gap:7px;background:var(--accent);color:#fff;border-radius:8px;padding:8px 16px;font-size:13px;font-weight:600;transition:background .15s}.btn-new-ticket:hover{background:var(--accent-hov)}.icon-btn{width:34px;height:34px;border-radius:8px;display:flex;align-items:center;justify-content:center;color:var(--text-2);font-size:15px;transition:background .15s,color .15s}.icon-btn:hover{background:var(--bg-hover);color:var(--text-1)}.topbar-avatar{cursor:pointer}.content{flex:1;overflow-y:auto;padding:28px 28px 48px;scrollbar-width:thin;scrollbar-color:var(--scrollbar) transparent}.content-full{padding:0!important;display:flex;flex-direction:column}.content::-webkit-scrollbar{width:6px}.content::-webkit-scrollbar-thumb{background:var(--scrollbar);border-radius:3px}.content::-webkit-scrollbar-track{background:transparent}.page-heading{margin-bottom:24px}.page-heading h1{font-size:22px;font-weight:700;color:var(--text-1);margin-bottom:4px}.page-heading p{font-size:13px;color:var(--text-2)}.stats-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin-bottom:18px}.stat-card{background:var(--bg-card);border:1px solid var(--border);border-radius:12px;padding:18px 20px;display:flex;align-items:center;gap:16px;transition:background .15s}.stat-card:hover{background:var(--bg-hover)}.stat-icon-box{width:46px;height:46px;border-radius:10px;display:flex;align-items:center;justify-content:center;font-size:17px;color:#fff;flex-shrink:0}.stat-icon-box.blue{background:#3b82f6}.stat-icon-box.purple{background:#8b5cf6}.stat-icon-box.green{background:#22c55e}.stat-icon-box.orange{background:#f97316}.stat-val{font-size:28px;font-weight:700;line-height:1;color:var(--text-1)}.stat-label{font-size:12px;color:var(--text-2);margin-top:3px}.mid-grid{display:grid;grid-template-columns:1fr 1fr 1fr;gap:16px;margin-bottom:18px}.card{background:var(--bg-card);border:1px solid var(--border);border-radius:12px;padding:20px}.card-heading{font-size:14px;font-weight:600;color:var(--text-1);margin-bottom:16px;display:flex;align-items:center;gap:8px}.card-heading i{color:var(--text-2);font-size:13px}.pill-list{display:flex;flex-direction:column;gap:13px}.pill-row{display:flex;align-items:center;gap:10px}.dot{width:9px;height:9px;border-radius:50%;flex-shrink:0}.pill-label{flex:1;color:var(--text-2);font-size:13px}.pill-count{font-size:13px;font-weight:600;color:var(--text-1)}.team-list{display:flex;flex-direction:column;gap:11px}.team-row{display:flex;align-items:center;gap:10px}.team-info{display:flex;flex-direction:column}.team-name{font-size:13px;font-weight:500;color:var(--text-1)}.team-status{font-size:11px;color:var(--text-2);display:flex;align-items:center;gap:5px;margin-top:2px}.status-online{color:#22c55e;font-size:8px}.live-top{display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:10px;margin-bottom:14px}.live-title{display:flex;align-items:center;gap:8px;font-size:14px;font-weight:600;color:var(--text-1)}.live-title i{color:var(--accent)}.version{font-size:11px;color:var(--text-3);font-weight:400}.live-badges{display:flex;gap:7px;flex-wrap:wrap}.lbadge{display:flex;align-items:center;gap:5px;font-size:12px;color:var(--text-2);background:var(--bg-card2);border:1px solid var(--border);border-radius:20px;padding:4px 11px}.lbadge.green{color:#22c55e;border-color:#22c55e4d;background:#22c55e14}.live-meta{display:flex;flex-wrap:wrap;gap:18px;padding:12px 0;border-top:1px solid var(--border);border-bottom:1px solid var(--border);margin-bottom:16px;font-size:12.5px;color:var(--text-2)}.live-meta i{color:var(--text-3);margin-right:4px}.live-meta b{color:var(--text-1)}.warn{color:#f59e0b!important}.live-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:1px;background:var(--border);border-radius:8px;overflow:hidden}.live-panel{background:var(--bg-card2);padding:14px 16px;display:flex;flex-direction:column;gap:10px}.live-panel-title{font-size:11px;font-weight:700;color:var(--text-3);letter-spacing:.6px;margin-bottom:4px}.live-row{display:flex;align-items:center;gap:9px}.live-row-info{flex:1;display:flex;flex-direction:column;min-width:0}.live-row-name{font-size:13px;font-weight:500;color:var(--text-1);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.live-row-sub{font-size:11px;color:var(--text-2)}.live-empty{font-size:12.5px;color:var(--text-3)}.trunk-online{color:#22c55e;font-size:9px;flex-shrink:0}.trunk-offline{color:#ef4444;font-size:9px;flex-shrink:0}.badge-avail,.badge-online{font-size:11px;font-weight:600;color:#22c55e;background:#22c55e1a;border:1px solid rgba(34,197,94,.25);border-radius:20px;padding:2px 9px;white-space:nowrap;flex-shrink:0}.badge-busy{font-size:11px;font-weight:600;color:#f59e0b;background:#f59e0b1a;border:1px solid rgba(245,158,11,.25);border-radius:20px;padding:2px 9px;white-space:nowrap;flex-shrink:0}.badge-status-busy{font-size:11px;font-weight:600;color:#fb923c;background:#fb923c1a;border:1px solid rgba(251,146,60,.25);border-radius:20px;padding:2px 9px;white-space:nowrap;flex-shrink:0}.badge-status-break{font-size:11px;font-weight:600;color:#f59e0b;background:#f59e0b1a;border:1px solid rgba(245,158,11,.25);border-radius:20px;padding:2px 9px;white-space:nowrap;flex-shrink:0}.badge-status-dnd{font-size:11px;font-weight:600;color:#a855f7;background:#a855f71a;border:1px solid rgba(168,85,247,.25);border-radius:20px;padding:2px 9px;white-space:nowrap;flex-shrink:0}.badge-idle{font-size:11px;font-weight:600;color:var(--text-2);background:var(--bg-card);border:1px solid var(--border);border-radius:20px;padding:2px 9px;white-space:nowrap;flex-shrink:0}.badge-offline{font-size:11px;font-weight:600;color:#ef4444;background:#ef44441a;border:1px solid rgba(239,68,68,.25);border-radius:20px;padding:2px 9px;white-space:nowrap;flex-shrink:0}.fab{position:fixed;bottom:24px;right:24px;width:48px;height:48px;background:var(--accent);color:#fff;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:18px;box-shadow:0 4px 16px #6366f173;transition:background .15s,transform .15s;z-index:100}.fab:hover{background:var(--accent-hov);transform:scale(1.08)}@media(max-width:1100px){.stats-grid{grid-template-columns:repeat(2,1fr)}.mid-grid{grid-template-columns:1fr 1fr}.live-grid{grid-template-columns:repeat(2,1fr)}}@media(max-width:720px){.stats-grid{grid-template-columns:1fr 1fr}.mid-grid{grid-template-columns:1fr}.live-grid{grid-template-columns:1fr 1fr}.sidebar{display:none}.content{padding:16px 16px 60px}.topbar{padding:0 14px}.btn-new-ticket span{display:none}}